Everything, the personal attention was superb, the cleaning, facilities and attitude of the staff, definitely it is a new level in hotel experiences.
Cesar
2024年7月
Room was good , Breakfast was good
Brn_meh
2024年5月
As usual was very good . Although the bathroom carpets starts to look wrinkled and old . Time to change for thicker one that not move
Maxime
2024年9月
decoration is nice
Ping
2023年8月
It was a great experience. Especially, the room, the swimming pool area and the breakfast were amazing. We also enjoyed the possibility the hotel provided to bring us to the areas near the hotel, like wild wadi waterpark.
Ingrid
2023年9月
Every thing was good except the breakfast I had much better in other hotels. Also they are way too strict with the checking late request policy I asked for just an hour and they refused
Rami
2024年11月
So beautiful hotel and room was so nice color of the room
Ammar
2024年8月
It is a unique hotel in its category. You cannot compare it with anything else. We stayed there for one night to experience the possibility of being in one of the most expensive hotels in the world.
Wojciech
2023年1月
A-Z
Nas
2024年11月
I recently had the pleasure of staying at the Burj Al Arab for 9 nights, and I can confidently say it was one of the most incredible experiences I have ever had. From the moment I arrived, I was greeted with unparalleled hospitality that set the tone for the entire stay. The hotel's architecture is breathtaking—its sail-shaped structure is a true masterpiece and immediately gives you a sense of being in a unique place. The staff at the Burj Al Arab deserve special praise especially Manilla and our personal concierge. They were extremely responsive and attentive, always ready to go above and beyond to ensure my comfort. Whether it was arranging special dining experiences, providing personalized service, or catering to my specific needs, they were always "à l’écoute de toutes mes demandes." I was particularly impressed when they managed to locate my lost glasses at Atlantis the Royal and bring them back to me in less than an hour . This level of attention to detail and genuine care for guests made me feel valued throughout my stay. A huge thanks for the Hermès gift as well !
Marc-olivier
2024年9月